Sunday, June 1, 2008

Shipping & Returns

Shipping Guide

All delivery charges would be advised upon acknowledgement of confirmed orders based on our Postage & Handling charges.
* Less than 100g: S$1.00*
* 100g - 250g: S$1.20*
* 250g - 500g: S$1.70*
* 500g – 1kg : S$2.80*
* 1kg – 2kg : S$3.50**
** Above 2kg : S$9.50 By SpeedPOST same day DELIVERY **


Please add $2.25 on top of normal local post charges for Registered Post.
(Except for above 2kg by SpeedPOST)


Local Shipments

For local shipments, we ship out our items either through normal mail or registered mail.
We strongly encourage customers to opt for registered mail for added security though lost of parcel during normal mail is rare.

For local shipping rates (using Singpost), please see our Postage & Handling rates above.
Please note that there would be additional charges for registered articles.

Upon posting out the parcel, an email would be sent to inform of the date of delivery of mail (for normal mails) or the registered article number (for registered mails).

We will try our very best to keep all shipments satisfied. However, kindly note that Sweet Angels Wardrobe will not be liable for any lost parcels during normal mailing process.

(Please read our Terms & Conditions for more information)


We also offer Personal-Self Collection at our designated collection venues.
(Please read our Terms & Conditions for more information)



FAQ – What do you mean by registered mail?

A registered mail means that a registered article (RA) number would be allocated to the parcel that was being sent to the post office branches.

This RA number consist of a 9 digits starting with RR and ends with SG.
It can be found on the posting receipt that was filled with the addressee’s particulars.

With this number, you can use it to track the status of the mail through the REGISTERED ARTICLE STATUS INFORMATION. Hence, you are more insured of the status of your parcel.



FAQ – How long does it take for my parcel to arrive for local shipments using Singpost?

Generally, it will take about 3 - 5 working days.



International Shipments

We do not provide International Shipment Services for the time beings unless prior arrangements has been made.